Retain your best customers to improve profitabilty and customer satisfaction

Annual attrition rates among US banks average 15%. This substantial loss of current and future profit can represent up to 18% of net income for a typical bank. This does not include the acquisition costs needed to replace these relationships. In addition, the new customers are often not a profitable as the customers that were lost.

Benefits

Determine what customers are leaving and why
Set up and execute sophisticated on-boarding campaigns to increase retention and improve cross sales
Predict which customers and accounts are likely to close and alert bankers to attrition risk
Win back lost relationships

Solution Components

Data
Data Analytics
Enterprise Reporting
Dashboards and Scorecards
Campaign Management
Customer Relationship Management